The Resistance Cycle in Change. Discover the four phases of resistance that people go through when enduring change. Learn the typical ways people react to change and how it impacts them personally.
Download issue in Acrobat Portable Document Format (.PDF)
Audio Excerpts:
“Mourning the Past” (2.58 minutes)
“Our Natural Reactions to Change” (13.35 minutes)
Patti’s teaching skills are excellent in that she involves her audience in exercises to illustrate a point or technique. This ensures that individuals will be able to reflect back and retain the information being taught and effectively utilize it, personally or professionally.
International Association of Administrative Professionals
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